Should you invest in Leadership Development?

Think of where you are as a leader and where you want to be as a leader as you read my story.

Personal Development is one key component of my life. I believe that my own personal development leads to professional development and my ability to increase responsibility and enhance the lives of others. I have always taken courses through work or on my own. When I became 40, going to 45, I stepped up to taking more courses. Leadership development, my focus on leadership development became very important. I knew I wanted more out of life, I knew I had more to give. I felt this simmering begin and knew I had to find in which way, what way, it should be directed when it boils. And boil it would, just as my kettle does for tea.

I knew I needed more clarity. I needed an objective review. I needed someone to talk with and push me along. I found these things in a coach, a business coach. I took the first step on a chilly day in December, knowing the New Year was coming, knowing I needed to make a difference as a newly promoted Vice President and knowing I was not sure how to sort through my ideas with confidence. I said yes to a meeting with an executive coach. A risk in my mind as I did not know how I would pay for it (it wasn’t in the budget), nor how I would explain why I should have one and what would be the results. I did know that in reality, I needed to do something different.

My experience was amazing! My self confidence bloomed, my delivery improved and my team performed. My commitment to coaching has not wavered since. It is through coaching that I am now living my dream and empowering others to live theirs.

Coaching is a commitment: a commitment to being open, to sharing, to listening, to dreaming and to being in action. Executive Coaching is about change – doing something different just for you. When you invest in yourself and grow, then all those around you – in your home, your business, and your friends – benefit from your growth as well. You are in a better place and bring others with you.

Here is a sampling of the results I have been able to achieve with executive coaching over the years:

• Awarded 2003 Tier One Supplier of the Year by Fortune 100 Corporation;

• Created and grew a minority joint venture company with revenues of $189 million;

• Opened new office in Mexico with annual growth averaging 168% over four years;

• Developed key customer relationship with 91% customer satisfaction and performance delivery to become a key strategic supplier;

• Developed Midwest region branch operations with 5 branch openings and revenue growth to $11 million in two years;

• Coached and mentored staff in project teams to deliver employee-implemented indirect cost reductions of 37%.

These results are directly related to my leadership capability and my ability to motivate and inspire teams. My passionate leadership was empowered through business coaching.

Please I invite you also to review the results others have achieved who have engaged in a business coaching relationship with me.

To your success,

Susan E. West

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As a member of Susan’s management team, I have experienced her strong leadership and passion for delivering exceptional value to her customer, her organization and her team members. Susan’s leadership focuses on empowering her organization with the knowledge and tools required to deliver the best in class performance. I have benefited greatly. Her leadership has accelerated my professional development as well as many others. Susan delivers her strategic vision with integrity to the benefit of all involved!
Bob Lauro
Senior Director, Kelly Services